Quote:
Originally Posted by pauldavies83
Pass
£200 "activation fee" - what is there to activate? Just describe the fee as exactly what it is. We want the customer to pay for our equipment for us, and we will rent it back to them. But its OK, because if it breaks we'll fix it for free :-(
Yes, it looks amazing. Yes, I want it. But my primary objective is to replace the stupid, slow, unreliable piece of black garbage (aka SA V+) currently sitting underneath my telly so I can watch what I pay for without the hassle of waiting for the box to respond to what I ask of it (if indeed, it does actually respond).
Seems as though Virgin refuse to do this, looks like I'll be off to Sky unless there is an existing customer reduction on the "activation fee"
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So go to SKY and pay for them to come out when your box breaks, because you own it. Or you drop your remote, or.... Etc.
Call faults and tell them about your box. I had mine replaced this morning due to it being irregularly unresponsive. No questions asked.