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Old 28-11-2010, 22:28   #81
philce
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Join Date: Apr 2007
Location: Leicester
Services: BB XL, TV XL TiVo, Phone M
Posts: 211
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Re: Terrible performance Leicester (LE3)

Quote:
Originally Posted by uno View Post
My parents are still having lots of problems with slow speeds in the LE4 3 postcode area and have spoken to a couple of people in their street and report same problems so Leicester as usual really seems to struggle and last tech i asked said the upload increase would not be until summer 2011.

It does seem that Virgin are hugely overselling the network or have fell behind badly with network investment in the city also everybody i speak to says also keep getting a VOD error saying area is too busy so i presume again lack of capacity
Its because BT refuse/cant/wont upgrade to FTTC and now we have the option of stable and fast broadband obviously we have all gone to Virgin.

They obviously take the money and until enough noise is generated by disgruntled users will do nothing.

I suggest you and your neighbours complain to the CEO of Virgin, that way the people who can do something about this will know about it. I would ring faults to check that it isnt a modem or cab fault first though.
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