Quote:
Originally Posted by Sonna
Thanks. I posted a message on the Virgin Help & Support forum regarding this issue. They have agreed to send an engineer on Thurs to take a look.
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Well I had an engineer this morning. Swapped my SA V+ box for a new Samsung V+. A LOT quicker. Press a button and you get a response instantly, rather than wait half a minute like I did before.
Engineer didn't do a lot indoors other than just swap the box over. Asked what could cause the pixelation... contention, poor signal etc... he said could be anything. Might even be down to Sky outputting the signal
Makes no sense to me but I didn't question it as he's the professional.
Van was outside for about half an hour after he left my premises so maybe he was tinkering about with something in the street.
Remains to be seen if pixelation issue has been cured. Was playing up early this morning but of course it was working fine when the engineer was here.