Quote:
Originally Posted by Fitze73
i hope your going to send him a christmas card  |
Next best thing a positive tick in his reputation
, shame some of the call centre staff are not up to this level of helpful proactive support shown by all of the VM staff that help on this Forum!
I have found one thing out though, if you are having problems with inconsistent telephone support advice, Starting a forum thread on MY Virgin Media seems to get you in touch with excellent VM forum CS support, which listen and apply common sense to your service problem.
Well done VM