Thank you MTJR, Maggy and Masque for your help. I tried uninstalling Mozilla through the add/remove progs, but it said it was still running. So did the control/shift/escape thingy to stop it running. Uninstalled then reinstalled it, but still no joy. Going to have another bash today if I can get hold of my friend and she is not going to be using her lappy. Thank you for your help!