Quote:
Originally Posted by Paranoimia
In terms of actual speed, I'm generally very happy with my 20Mb connection, and have very rarely had any issues with it since it was installed in 2001 (then 10Mb). So from that point of view, I'd say I agree with VM's stance.
|
You had 10Mb in 2001? Pretty impressive given they didn't release 1Mb until 2002
VM's stance is of course marketing nonsense and given the variety of issues and unhappiness over their own lack of transparency a pretty cynical attempt to win some headlines that has, fortunately, been met largely with derision.
---------- Post added at 09:09 ---------- Previous post was at 09:04 ----------
Quote:
Originally Posted by Paranoimia
However, as long as VM have traffic shaping cutting my 20Mb to 5Mb, for any reason, at any time, then I suppose there must be some legal requirement for them to say "up to".
As I've said before, I'm paying for a 20Mb connection, so I should be able to run it flat out 24/7 if I so choose - otherwise, cut my fee by 75% for the same total amount of time that you cut my speed.
Other than that, sort the network out, give a true 20Mb connection (no restrictions at any time), and then you can have the moral high ground all to yourself while taking pot-shots at other providers.
|
You're paying for a connection capable of 20Mb, not for 20Mb all to yourself that would cost considerably more.
VM's 'up to' is because they can't guarantee performance, they just want to try and point fingers at the physical restrictions of ADSL.
It's odd - VM wittering on about service quality while degrading the quality of their own services by piling them high and selling them cheap. They appear to want to be premium and cheap at the same time which of course doesn't work.
Now if VM want to impress they can advertise like
this and offer a guarantee like
this.
Google Translate or Chrome required for the above Swedish links.
Essentially though the ISP advertises a minimum speed alongside the maximum and if you can't get that minimum 24x7 they drop your price to the next tier down - while keeping your modem on the same package.