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Re: Virgin Media's campaign: stopthebroadbandcon.org
In terms of actual speed, I'm generally very happy with my 20Mb connection, and have very rarely had any issues with it since it was installed in 2001 (then 10Mb). So from that point of view, I'd say I agree with VM's stance.
However, as long as VM have traffic shaping cutting my 20Mb to 5Mb, for any reason, at any time, then I suppose there must be some legal requirement for them to say "up to".
As I've said before, I'm paying for a 20Mb connection, so I should be able to run it flat out 24/7 if I so choose - otherwise, cut my fee by 75% for the same total amount of time that you cut my speed.
Other than that, sort the network out, give a true 20Mb connection (no restrictions at any time), and then you can have the moral high ground all to yourself while taking pot-shots at other providers.
All that being said, after having cable broadband, I'd hope I never have to switch to that phoneline junk. I keep getting letters from BT saying 'come back to us and get up to 8mb broadband and save £100-and-something per year'. Yeah, right... I know I'd get about 2Mb in my area, and even if I could get the maximum, it's still less than half my current speed.
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