[Tinky]

Originally Posted by MTJR

I think you mean that it has a 34.6Gb hard disk, if it had 34.6Gb of RAM then I think it would fly, literally.

If you can leave the thing running overnight you may want to do a defragmentation of the hard disk (right click, select PROPERTIES and then TOOLS).

Not having experience of converting Hotmail contacts I'll have to leave that to someone more knowledgeable.

Thanks for that MTJR! I do tend to get my Gb's and Mg's confused but you knew what I meant lol. I will also try defragging that is a good idea, that should also help.

Originally Posted by Mick Fisher

Maybe this will help with the contacts problem.

Never had to do it myself so hope it works for you.

---------- Post added at 20:48 ---------- Previous post was at 20:39 ----------

I still think you should re-install the OS.

Check out this site for some info and help.

Apparently you should have a restore partition already on the HDD which you can access with Ctrl + F11.

Thanks also Mick for your help. Unfortunately she doesn't have Excel, I am going to persevere for a bit with other methods, if all else fails I will have to enter them manually, so all is not lost. Reinstalling the system is not an option for her.

Thanks again everyone!