Thread: VIP/VIP+ New and Improved VIP Package
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Old 11-11-2010, 12:51   #844
TheDon
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Join Date: May 2007
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Re: VIP/VIP+ New and Improved VIP Package
Quote:
Originally Posted by BenMcr View Post
Any VIP customer can get the V HD box simply by asking for it
Is there any way I can get the people on the phone to actually understand that?
I had VIP50 installed yesterday, left the SD stb as the 2nd STB, told me it wasn't down on the work order to swap it out, and to call up to get it sorted.

Called up twice today and both times they're telling me £49 activation, and either £20 self install or £40 engineer install.
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