Hi,
My broadband connection went offline earlier today (TV is fine though) just got off the phone to 'Tech support' who tell me I need to wait on an engineer to come out as they claim there is a fault with my modem. I'm then told the next available slot is Friday.
Cant say I'm impressed with having to wait all week, but I guess I don't really have any other option.
Does anyone have any advice about how I might go about convincing VM to send someone out sooner? I know that might sound cheeky, but being self empolyed and having a daughter who needs the connection for school work, I could really do with not being DC'd for the whole week.
---------- Post added at 20:24 ---------- Previous post was at 20:04 ----------
Just to add I've just this second noticed that my samsung tv box has a green light flashing, I'm guessing the two issues are connected?
More likely a problem with the signal as opposed to a fault with the modem as the 'CS' perso suggested....... Not that I was the slightest bit convinced they knew what they were talking about as they didn't even know the order of the days of the week let alone how to say 'Jones' *sighs*