Thats right, Stoke is ex-cable and wireless networks and they get their broadband through their STB. Therefore, samsungs that offer > 1Mbit connections make sense to put them onto the ex-cable/wirless networks as they need to handle a decent broadband connection up to 1.5Mbits, soon to be 3Mbits.
That cleared that one up. I'll just hope for a decent box next time round.
Thanks for the super fast responses
