Slyder

That's what I'm thinking. They didn't ask for it back and one user over at the vm board was told to hang onto it? This surely isn't right but it doesnt surprise me why there's loads on eBay :/

Just on my way home anyway, mate said modem has arrived so fingers crossed I will have my net back to normal by 7pm. (fingers crossed tech support don't take too long registering the mac address)