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Old 29-11-2004, 21:22   #10
JohnHorb
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Location: Sale, Cheshire
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Re: NTL Not interested in long standing customers

Quote:
Originally Posted by Neil
Hi Bill,

I think that if I was out of contract with Pipex (for example) & phoned to enquire about current prices as the market (prices) have now changed since I took my contract 'X' months/years ago, I would expect them to at least attempt to keep my business (if they really value it)

If not, I'd be off in search of more value for my ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£ÃƒÆ ’‚£.

[Edit]-Mark B would be a good person to comment here, as he used to work in retentions I believe.
This all sounds a bit like constantly switching credit cards to get the '6 months zero interest on transfers', i.e constantly switching suppliers to get 'new customer' offers. I'd be interested to see what the response would be if you phoned your credit card company and requested the same interest-free period as a new customer.
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