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Originally Posted by Kits
I have already realised NTL didn't really care for the long term customer. They could do a free month or half price month once you have been a customer for 2 years.
Even loyalty bonus points that you could save up and exchange for downloading music. Any loyalty bonuses would be lost if you was late paying. There are many ways to reward customers for their loyalty.
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Anything would be better than
"No" Kits.....
ntl & customer
care-the words just don't roll off the tongue for me.