hi there
had a letter from virgin offering an upgrade to vip ,
rang virgin possibly in mumbie was asked are you a excisting customer so gave them my customer number so far so good again are you a virgin customer yes? gave customer number after a few seconds are you a vigin customer , hung up, note to the idiots running virgin customer services, if you want to keep existing customers 1 make sure your people understand english 2, have thier hearing checked out 3, you have lost another vip because if thats your treatment sorry no thanks.
