Quote:
Originally Posted by Russ
Don't get me wrong, when it comes to professional incompetence and jobsworthness the DVLA get 5 stars all-round. But corruption and security issues? Not really.
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There was another article in Motorcycle News last week about them, apparently the claims are that the big problem is the high turnover of staff at DVLA.
The DVLA agreed with Motorcycle News earlier this year that anyone sending in their old driving licence for renewal, would get the old one returned with the corner cut off if they included a SAE and a note requesting it. DVLA employees had stopped doing this recently because they were not told this during training.
The returning of old licences was a result of complaints due to licences having driving groups missing after renewal.