Quote:
Originally Posted by djmagnifique
Could the fact that i've already ported another number from virgin to o2 a few days before be causing a problem? I had 2 accounts set up with virgin, one for me and one for my wife. My wife's number ported over on the 5th and we did have an issue getting the pac code for that one as well, the advisor said that he pressed the request button twice which caused the pac to not show on the screen and had to pass me through to the technical team as well but we got that code the next day by text message.
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Yes that could be the cause as the number may still be linked to the previous network, so you will need to mention this to TESCO and they will be able to contact their network tema nd be able to give you better advise on this ( as i worked in cs and not network services ) I do hope that we are getting to the bottom of the problem here for you self and my sanity
Quote:
Originally Posted by colin25
isn't that what you are about?..at least, the name gives a hint  |
Sorry just re-read your post and you say that it is another number that you ported, still trying to figue this out?