Cable Forum - View Single Post

djmagnifique · 09-10-2010, 20:31

Could the fact that i've already ported another number from virgin to o2 a few days before be causing a problem? I had 2 accounts set up with virgin, one for me and one for my wife. My wife's number ported over on the 5th and we did have an issue getting the pac code for that one as well, the advisor said that he pressed the request button twice which caused the pac to not show on the screen and had to pass me through to the technical team as well but we got that code the next day by text message.

09-10-2010, 20:31	#9
djmagnifique cf.geek Join Date: Jan 2006 Location: Thornaby Age: 50 Services: XL tv with 2x V6 boxes, M phone, 350Mb broadband Posts: 821	Re: PAC code nightmare Could the fact that i've already ported another number from virgin to o2 a few days before be causing a problem? I had 2 accounts set up with virgin, one for me and one for my wife. My wife's number ported over on the 5th and we did have an issue getting the pac code for that one as well, the advisor said that he pressed the request button twice which caused the pac to not show on the screen and had to pass me through to the technical team as well but we got that code the next day by text message.