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devilincarnate · 08-10-2010, 20:29

Hi djmagnifique, when i worked for o2 this was never a problem (just a misunderstanding between the customer and customer services), what i mean by this is due to the cust writing the PAC code wrond and the advisor misuntersatnding the PAC code.
So can i ask a few questions about this:

1, Are TESCO actually filling out a pac request form and not a migration form? ( As they maybe filling out the wrong form )

2, Are you talking to the tech support at TESCO or is it cust services?( As i worked in cust services and some people did not know the correct form)

Cheers devilincarnate

3

08-10-2010, 20:29	#3
devilincarnate Still REIGNING Join Date: Jun 2009 Location: Hell Age: 50 Posts: 5,956	Re: PAC code nightmare Hi djmagnifique, when i worked for o2 this was never a problem (just a misunderstanding between the customer and customer services), what i mean by this is due to the cust writing the PAC code wrond and the advisor misuntersatnding the PAC code. So can i ask a few questions about this: 1, Are TESCO actually filling out a pac request form and not a migration form? ( As they maybe filling out the wrong form ) 2, Are you talking to the tech support at TESCO or is it cust services?( As i worked in cust services and some people did not know the correct form) Cheers devilincarnate 3