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djmagnifique · 08-10-2010, 20:12

I got a PAC code off virgin mobile yesterday, phoned my new provider (tesco) who said the code wouldn't work. So I phoned virgin again to check I had written down the code correctly (which I had) then phoned Tesco back again. The code still didn't work.

So today i phone virgin again and after explaining the problem get put through to the technical team who re-do the PAC code for me saying it will still be the same code but should work now and that they have put a marker on my accont to call me back in a few hours (this was at about 4.30pm). Off to tesco again and guess what, the code doesn't work and says it's mismatched.

Has anyone got any advice they can give me to help get this sorted out and do you think they will ring me back?

Cheers.

08-10-2010, 20:12	#1
djmagnifique cf.geek Join Date: Jan 2006 Location: Thornaby Age: 50 Services: XL tv with 2x V6 boxes, M phone, 350Mb broadband Posts: 821	PAC code nightmare I got a PAC code off virgin mobile yesterday, phoned my new provider (tesco) who said the code wouldn't work. So I phoned virgin again to check I had written down the code correctly (which I had) then phoned Tesco back again. The code still didn't work. So today i phone virgin again and after explaining the problem get put through to the technical team who re-do the PAC code for me saying it will still be the same code but should work now and that they have put a marker on my accont to call me back in a few hours (this was at about 4.30pm). Off to tesco again and guess what, the code doesn't work and says it's mismatched. Has anyone got any advice they can give me to help get this sorted out and do you think they will ring me back? Cheers.