Cable Forum - View Single Post

pip08456 · 08-10-2010, 16:07

What you have to remember is that when you accuse a company of doing something then you must be able to back up that accusation. This can be done many ways such as a link to a web page where you sourced the informatrion or in your case a copy of your bill ( with your personal details removed of course) etc.

The reason for my post was to show that you have provided nothing to back up your claim that without notice they put it up a small amount one month the the following month up again over 125%, on query being raised several times i got told it is the managements instructions and every day they are taking calls of the same nature, resulting in customers cancelling.

If it was the case both this forum and the VM one (others too) would be full of complaints about it.

Go figure.

08-10-2010, 16:07	#13
pip08456 Sad Doig Fan! Join Date: Aug 2007 Location: Barry South Wales Age: 70 Services: With VM for BB 250Mb service.(Deal) Posts: 11,847	Re: Virgin Media TV Phone & Broadband What you have to remember is that when you accuse a company of doing something then you must be able to back up that accusation. This can be done many ways such as a link to a web page where you sourced the informatrion or in your case a copy of your bill ( with your personal details removed of course) etc. The reason for my post was to show that you have provided nothing to back up your claim that without notice they put it up a small amount one month the the following month up again over 125%, on query being raised several times i got told it is the managements instructions and every day they are taking calls of the same nature, resulting in customers cancelling. If it was the case both this forum and the VM one (others too) would be full of complaints about it. Go figure.