Quote:
Originally Posted by del14
here is the last part of contact I had with Virgin via email.
Sent: 29 July 2010 22:53
To: ****************
Subject: RE: ****Virgin media complaint***
Hello June
Many thanks, it was obviously done as the account was shut and therefore no charges should have been applied. It is still however unfortunate that after so many years that Virgin were not wanting to retain my custom. The billing system needs such a vast sorting as no one would accept what they did with 125% increase in charges. Due to this It is unlikely I will try or recommend Virgin again.
I still do not believe the person Neil passed this to resolve looked or understood the problems.
Many thanks
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Sent: 29 July 2010 22:53
To: ****************
Subject: RE: ****Virgin media complaint***
Hello June
Many thanks, it is obvious I live in cloud cuckoo land as I expect my above post to be accepted as proof of a 125% increase in charges.
As demonstrated anyone can make a post purporting to be a true fact when in fact it is a load of B*******s. Due to this It is unlikely I will try to pull the wool over the eyes of anyone again.
Many thanks
So the copy of the bill???