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Re: Virgin Media TV Phone & Broadband
I can promise you it is genuine, if you choose to believe otherwise then your entitled to believe what you like. If you have been with virgin you will also be aware they do not show any price increase, they just supply a priced bill. I have nothing to gain or gain by putting my experience on here, but i have put it on to allow anyone who wants a truthful experience, thats exactly what i have put on here and elsewhere. I can also assure you i have just had my first part month of sky. Why else would i have been in a position to comment about the installations. The experience is due to the price increase, which is unjust and I made several attempts to remain with Virgin via telephone and mail. I have to say again i am more than pleased with Sky at present in comparison to virgin experiences leading up to the cancellation. For 15 years prior I have only had one problem that took almost a year to resolve under Virgin, prior to that i was with NTL.
I think customer service is the key, if you have any doubts again its up to you, i hope you have better service that I had.
If you work for Virgin I am happy to supply you with my cancelled telephone number and account, however you will need to prove as in general i would not give out personal details.
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