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Old 04-10-2010, 08:40   #1
Barewolf
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Join Date: Dec 2005
Location: Bromsgrove, Worcestershire
Age: 51
Services: Talk Talk 1.5mb wishing it was Virgin 20mb
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Dell Streak - Flaw

I have to have a rant about this…..


I signed up with 02 2 Months back and got a Dell Streak, great phone I admit, it's a cross between a small Ipad and a Mobile phone, wicked MP3 player.


My trouble was that I broke it accidently, so I took it back and they replaced the phone, they thought the phone just stopped working.


That very same day (5 weeks ago) I sat down and my Dell Streak was in my pocket, the screen under the glass broke. Obviously I was a little peed off to say the least.


I took the phone back to 02 and told them the dog jumped up and it broke, the dog gets blamed for everything. They flat refused to replace the phone.


So having no where else to turn, I contacted Dell, and apparently they told me it would cost £180 to replace the display, and it would be easier just to buy a new phone. They don’t cover insurance for the screens apparently.


So I'm left with a brand new Dell Streak, and if I want to use it I have to shell out £180. I think it's outrageous.
If you're thinking of buying one, DON’T, they are good phones but the display is flawed, one slight knock and you've had it.
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