Quote:
Originally Posted by m3gt2
Hi, very quick question. My mum has got an engineer booked to look at her on-demand as she has been missing quite a few programs but I don't think they will sort it as I can't see the problem being the kit in house. Anyway when they are out do you think she could upgrage to VIP50 without the extra costs and if she did would she have to wait 12 months before she could upgrade to Tivo when its released? Many thanks Chris
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techs should never be booked for missing On Demand programmes, these are either customer education (programme not carried) or a local network issue (missing from local headend)