Thread: VIP20 to VIP50
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Old 02-10-2010, 09:43   #2
RobboEdin
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Re: VIP20 to VIP50

Having an engineer looking at a fault and upgrading your bundle to VIP50 are two separate things.

You would have to order the upgrade and then establish if the engineer could investigate the fault and install the new modem at the same time.

PS What do you mean by 'without the extra costs'?
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