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Peter_ · 01-10-2010, 11:52

If you are having issues with the box then you will need to call technical support who will connect remotely to the box and run some tests with yourself and if they find an issue an engineer will be sent out to fix the fault or replace it.

As you mention recordings I assume that you have a Scientific Atlanta or a Samsung V+ as the Cisco VHD box does not have a recording capability.

01-10-2010, 11:52	#4
Peter_ Permanently Banned Join Date: Jan 2009 Location: In a world of no buffering!! Services: Samsung V+ XL TV XL Phone 30Mb Superhub Samsung Galaxy 3 32GB sd card In a world of no buffering! Posts: 20,915	Re: Will Virgin replace my V+Box? If you are having issues with the box then you will need to call technical support who will connect remotely to the box and run some tests with yourself and if they find an issue an engineer will be sent out to fix the fault or replace it. As you mention recordings I assume that you have a Scientific Atlanta or a Samsung V+ as the Cisco VHD box does not have a recording capability.