bored so i just logged in to my modem:
Quote:
Cable Modem Downstream
Downstream Lock : Not Locked
Downstream Channel Id : 0
Downstream Frequency : 642000000 Hz
Downstream Modulation : unknown
Downstream Symbol Rate : Unknown
Downstream Interleave Depth : Other
Downstream Receive Power Level : -24.0 dBmV
Downstream SNR : 47.7 dB
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Quote:
Cable Modem Upstream
Upstream Lock : Not Locked
Upstream Channel ID : 0
Upstream Frequency : 0 Hz
Upstream Modulation : QPSK
Upstream Symbol Rate : 0 Ksym/sec
Upstream transmit Power Level : 8.3 dBmV
Upstream Mini-Slot Size : 0
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What on earth could cause that?
Quote:
Originally Posted by jb66
The meters do not measure upstream but that's the techs problem. I diagnose it by using my test stb and my test tv. I connect it from the cab and see what my upstream is
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Not having a go at but that is just un professional on VM's part, the issue i had last time was that my downstream power level was almost zero if not zero but my upstream varied from 61dbvm - 69dbmv. Trying to explain to customer support as well as the tech's was almost impossible for me! When the modem was connected at 61dbvm it remained connected but with poor performance however if it goes above 63dbvm it normally disconnected for hours at a time until it settled at 61dbvm again.
I just wish VM would fix my cab and my upstream power levels once and for all. :s