Thanks snoopz however i already tried that and it says everything is ok.
I posted here as i have read at times they do not always update their status with faults so thought it was worth a try.
I have had major problems with upstream power levels in the past, had repulls, house rewired three times however still the same. I was told they cannot do anything about the upstream power levels and that their meters do not even test it only the downstream levels? (this was over a year ago)
Guess i'll be without service for weeks again till it just happens to start working again unless things have changed.