Quote:
Originally Posted by Sauzee
Who did you speak to, to get that deal. Customer Services or Retentions?
|
We phoned the 0800 number that was in the offer email we got (although that indicated £7 extra per month). A lady (of poor English) then transferred me to 'customer services' as she said she couldn't process email offers. I had to mention the email to the guy I then spoke to before the deal was forthcoming. Still not sure why it's an extra £5 (although I am sure he said £5.01), other than him mention it was because of the package I was presently on. We'll see what the billing says though......