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adzii_nufc · 23-09-2010, 13:54

We have had loads of people come in asking us if we can remove software called Netintelligence from these Home Access laptops. Most of them can be removed by the user with a password but those who have no password cant remove it and the laptop becomes useless because Ive looked at the software and it blocks basic sites like facebook, bbc and sometimes even google.

The only way we could remove it was Formatting the whole drive or manually removing every single reg

Will say this as a warning. DO NOT if you can grab one of these free laptops choose the Acer Extensa. Had over 4 of them come in with the same problem, Faulty HDD.

But like others have said these laptops are worth pennies to be fair.

I have no complaints knowing any of my tax money will go towards free laptops for those who are unfortunate and cannot splash out on Internet bills and fancy PC's, IMO every family in the country should have access to a PC and Internet. But again like others have said.. Something is sour about this whole deal. The laptops are in no state to be worth £400+ and needs some real investigation.

Edit- Comet are the ones who sell the faulty Extensa's as far as I've heard

23-09-2010, 13:54	#13
adzii_nufc Rafalution Join Date: Sep 2009 Age: 35 Posts: 5,338	Re: Home access laptop grant We have had loads of people come in asking us if we can remove software called Netintelligence from these Home Access laptops. Most of them can be removed by the user with a password but those who have no password cant remove it and the laptop becomes useless because Ive looked at the software and it blocks basic sites like facebook, bbc and sometimes even google. The only way we could remove it was Formatting the whole drive or manually removing every single reg Will say this as a warning. DO NOT if you can grab one of these free laptops choose the Acer Extensa. Had over 4 of them come in with the same problem, Faulty HDD. But like others have said these laptops are worth pennies to be fair. I have no complaints knowing any of my tax money will go towards free laptops for those who are unfortunate and cannot splash out on Internet bills and fancy PC's, IMO every family in the country should have access to a PC and Internet. But again like others have said.. Something is sour about this whole deal. The laptops are in no state to be worth £400+ and needs some real investigation. Edit- Comet are the ones who sell the faulty Extensa's as far as I've heard __________________ All posts are the opinion of myself and don't reflect those of BT or Openreach.