Quote:
Originally Posted by Digital Fanatic
If it's a PACE 4000 then it would have to have a fault, so make sure you tell Support all the issues you've had and you'll get a tech visit to replace. From what you are saying, it's not normal service and does require swapping out.

|
I finally called today, and said the channels take too long to change and sound is cutting now and then.
I called about 5pm or so, and he goes to me the earliest I can get a tech out is.................. TOMORROW between 8am-Midday
Quick! I just hope the tech turns up, coz he said I would be charged £10 if i was not at home..... do i get to charge £10 if he doesnt turn up? LOL let's hope it all goes smoothly