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Old 20-09-2010, 18:21   #8
Digital Fanatic
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Join Date: Aug 2008
Location: Liverpool
Services: VM XL TV with VM TiVo 1TB x 2 > VM XL BB > VM XL Telephone
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Re: Virgin Media Customer relations (broadband and tv in particular)

Quote:
Originally Posted by boozer71 View Post
Digital Fanatic - if its a known problem why isnt this problem being fixed?

---------- Post added at 19:05 ---------- Previous post was at 19:05 ----------

no we have no lighting near to the tv
It's a bug and it is being worked on.

---------- Post added at 19:21 ---------- Previous post was at 19:15 ----------

Quote:
Originally Posted by boozer71 View Post
yes but when i press cancel it still takes 5mins+ to cancel. we have even had the cable going into the box changed so that it no longer runs through the flat but is now outside on the wall coming through into the bedroom. However before the box was moved into the bedroom it worked perfectly on the same tv in the living room.
Has the box been swapped also? I can't see it being a cable issue, sounds like a delayed responce from the V+.

I've never heard of this before.
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