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Grimpy · 20-09-2010, 10:29

Just been back on the phone and asked how long i had been a customer and its been 17 years then asked what the procedure to leave was.

Was asked why i wanted to leave as i had been a customer for so long and explained the situation i wasnt happy with and they basically bent over backwards for me and apologised for the response i got last week when i called.

I would of been more than happy to have a package for the £71.50 but its now actually £67 so over the moon with that.

20-09-2010, 10:29	#37
Grimpy Inactive Join Date: Jan 2006 Posts: 163	Re: No rewards old customers Just been back on the phone and asked how long i had been a customer and its been 17 years then asked what the procedure to leave was. Was asked why i wanted to leave as i had been a customer for so long and explained the situation i wasnt happy with and they basically bent over backwards for me and apologised for the response i got last week when i called. I would of been more than happy to have a package for the £71.50 but its now actually £67 so over the moon with that.