Quote:
Originally Posted by foreverwar
In the Times yesterday one of the reasons stated for this was that one of the OfRail (or whatever it's called) measurement stats was customer complaints about the cleanliness of the loos, and if they were working/available - it was assumed this was one of the ways of making sure they were not marked down on this.
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True, but I think they should be marked down on this. It's all very well providing a lack of toilet facilities on local commuter services (many of which are less than 40 minutes long), but quite unacceptable expecting passengers on longer journeys to wait. Especially if they are kids, elderly, disabled or have some other legitimate medical reason to go to the toilet regularly.
Still, the Transport industry in general has long had the same attitude to the disabled. That attitude can be expressed in two words, one of which begins with F and the other is You. They've spent decades doing the minimum required by law to enable the disabled to use their services. This is no different.