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gt79 · 18-09-2010, 16:54

Hi,

This afternoon (Saturday) my v+ box (samsung) stopped working. I'd been watching a dvd and when I turned back over there was no signal (although the channel number is showing on the front of the box)
Immediate thought was a dodgy connection but checked all those, and on rebooting the box I get the "Your digital TV service will start shortly" message to start with and then it goes back to no signal when it's booted up.

I've tried rebooting a couple of times - sometimes it gets right the way through and shows the channel number but no signal, others it gets stuck on ld30 and the "your digital TV service will start shortly" message.

Called VM customer services and they can't sort it remotely, so there's an engineer booked for Tuesday morning - any ideas in the meantime, or is my box dead and needs replaced?

PS My standard box in the other room is working fine, so it's definitely the Samsung V+ box rather than anything else.

18-09-2010, 16:54	#1
gt79 Inactive Join Date: Sep 2010 Posts: 3	V+ box no signal Hi, This afternoon (Saturday) my v+ box (samsung) stopped working. I'd been watching a dvd and when I turned back over there was no signal (although the channel number is showing on the front of the box) Immediate thought was a dodgy connection but checked all those, and on rebooting the box I get the "Your digital TV service will start shortly" message to start with and then it goes back to no signal when it's booted up. I've tried rebooting a couple of times - sometimes it gets right the way through and shows the channel number but no signal, others it gets stuck on ld30 and the "your digital TV service will start shortly" message. Called VM customer services and they can't sort it remotely, so there's an engineer booked for Tuesday morning - any ideas in the meantime, or is my box dead and needs replaced? PS My standard box in the other room is working fine, so it's definitely the Samsung V+ box rather than anything else.