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devilincarnate · 17-09-2010, 18:14

Hi just been speaking to retentions and the first person i spoke to said that there was a £49 activation fee on the vhd box ( as i have a standard box at the moment apart from the v+ downstairs ) i tried quoting what you have said BENMCR and he did not understand about what i was saying ( he was english ).
Then i called ten minutes after and spoke to a wonderful woman and she knew all about this and this forum, so now i have got a install date of 1st oct and all the fees waived ( install, actvation and engineer visit )

17-09-2010, 18:14	#690
devilincarnate cf.mega poster Join Date: Jun 2009 Location: Hell Age: 50 Posts: 5,956	Re: VIP/VIP+ New and Improved VIP Package Hi just been speaking to retentions and the first person i spoke to said that there was a £49 activation fee on the vhd box ( as i have a standard box at the moment apart from the v+ downstairs ) i tried quoting what you have said BENMCR and he did not understand about what i was saying ( he was english ). Then i called ten minutes after and spoke to a wonderful woman and she knew all about this and this forum, so now i have got a install date of 1st oct and all the fees waived ( install, actvation and engineer visit )