Quote:
Originally Posted by adzii_nufc
Which in my opinion completely throws the whole Virgin are crap they dont give us 50mb speeds rant out of the window for trolls.
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Yes throw it out. Just look at the poll results. VM do supply 50Mb to the satisfaction of the majority.
Yes there are some customers that have problems but which ISP can state they don't have any?
Don't forget forums like this are mainly for people with problems seeking help which is a drop in the ocean compared to the ISP's customer base which equates to
a) The majority of the vast amount of customers are happy
b) The minority who have encountered problems are more vocal.
c) a+b=clueless customers.
Read it as you will, I will discount c) immediately although admitting there are a lot of customers who are clueless and just use their connection for browsing and emails.(who needs more than 10Mb?)
There are also (a rising tide) of gamers, webmasters etc who know what the connection should be like and even there the majority are happy.
All ISP's will have problems, some sort them out quicker and easier than others. IMO VM lets itself down with their CS services offshore. If you are lucky enough to get through to UK based CS problems seem to be sorted out quicker.
In general VM provide a very good service compared to other ISP's.
No doubt there will be others who disagree.