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Old 15-09-2010, 11:15   #2
Digital Fanatic
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Join Date: Aug 2008
Location: Liverpool
Services: VM XL TV with VM TiVo 1TB x 2 > VM XL BB > VM XL Telephone
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Re: Help with my V+ box.

Quote:
Originally Posted by Melonfish View Post
Hi,

not posted in a while as i've been blissfully free of any major issues

however i'm wondering if anyone can help with the following.
its two things really, first is that on ALL HD channels the sound is really low. i have to crank the tv up when i swith over, is this normal?
the second and the oddest is that at sometime after midnight up to 1am my box will become VERY unresponsive, i can press all the buttons i want but its doing Nothing for at least 40-60 seconds then i'll get a burst of say 10 seconds where i can channel surf then back to the wait. i'm not sure if this is an update thing virgin run but its damned annoying when trying to find something decent on at that time or use the interactive/on demand stuff.
anyway just my niggles, if anyone has any answers it'd be much appreciated
thanks
pete
Hi,

HD channels are lower due to the 5.1 audio, this is normal (think of DVD's and how much lower they are)

The V+ has a EPG update after midnight and this can slow the box down at this time.

HTH
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