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Grimpy · 14-09-2010, 14:19

Just been on the phone to see if i could get any incentives to stay on another year and for being a long standing customer,was telewest for years before virgin took over.

I'm currently paying £82.99 for this lot per month:

XXL Broadband
XL TV
XL Phone
V+ Box
V HD Box (HD Activated)

Before ringing i put my package into the build a bundle and it came to £71.50 so i'm paying £11.49 more than its qouted there.

I asked if they could match this price and was flatly refused because when i signed up for the V+ Box back in 07 it was £10 a month whereas now its free.If i paid a one off £65 they would scrap the monthly £10 fee but i said no to that.

Asked if there was anything else they could offer me as a incentive alls i got was the offer of Sky Sports 1 for 1 month i just said no thanks and went.

A tad disappointed.

14-09-2010, 14:19	#32
Grimpy Inactive Join Date: Jan 2006 Posts: 163	Re: No rewards old customers Just been on the phone to see if i could get any incentives to stay on another year and for being a long standing customer,was telewest for years before virgin took over. I'm currently paying £82.99 for this lot per month: XXL Broadband XL TV XL Phone V+ Box V HD Box (HD Activated) Before ringing i put my package into the build a bundle and it came to £71.50 so i'm paying £11.49 more than its qouted there. I asked if they could match this price and was flatly refused because when i signed up for the V+ Box back in 07 it was £10 a month whereas now its free.If i paid a one off £65 they would scrap the monthly £10 fee but i said no to that. Asked if there was anything else they could offer me as a incentive alls i got was the offer of Sky Sports 1 for 1 month i just said no thanks and went. A tad disappointed.