Quote:
Originally Posted by daveybm
Received an email from Virgin today price to upgrade to 50Mb is £20 until the end of Sept, free installation charges worth £40 so I presume the £20 is for the 50Mb activation, rang CS as I was being charged £40 for my installation this Friday, £20 discount added to my bill so my one off charge is going to be £20 hopefully!
Dave
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There are two charges associated with the upgrade of BB to XXL. Installation £40 and Activation £20.
The email is advising that you will only have to pay the Activation £20 and not the Installation £40, total £20.
I suggest that you need to clarify what you will be paying.
I think you will be paying a total of £40 as follows:
Activation £20
Installation £40
Discount -£20
Total £40