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nanysue · 06-09-2010, 12:51

Just had a new HD Box installed but can't get hold of Virgin to answer my query. Every time the tv is switched on, the channel playing on the tv screen is different to the one showing on the HD Box; eg, the tv is playing the BBC news but the Cable Box shows channel 704 (Cartoon Network). The HD Box Remote will change the number on the HD Box but the programme showing on the tv still remains the same as when I first switched the tv on. To clear this I have to use the TV Remote and check that it is on HMDI 2 (HMDI 1 is for DVD use). So far it has always been on the correct HMDI (2) then when I press OK, the HD Box Remote works and I can change the channels so that the TV and HD Box are showing the same programme.

Hope this makes sense, I am not very good at describing this type of thing. It is inconvenient having to use 2 Remotes and while I know what to do, other people use the TV and would have problems in changing tv channels.

06-09-2010, 12:51	#1
nanysue Inactive Join Date: Sep 2010 Posts: 2	HD Box Just had a new HD Box installed but can't get hold of Virgin to answer my query. Every time the tv is switched on, the channel playing on the tv screen is different to the one showing on the HD Box; eg, the tv is playing the BBC news but the Cable Box shows channel 704 (Cartoon Network). The HD Box Remote will change the number on the HD Box but the programme showing on the tv still remains the same as when I first switched the tv on. To clear this I have to use the TV Remote and check that it is on HMDI 2 (HMDI 1 is for DVD use). So far it has always been on the correct HMDI (2) then when I press OK, the HD Box Remote works and I can change the channels so that the TV and HD Box are showing the same programme. Hope this makes sense, I am not very good at describing this type of thing. It is inconvenient having to use 2 Remotes and while I know what to do, other people use the TV and would have problems in changing tv channels.