Quote:
Originally Posted by Thyroid Help
I spoke to a lovely person on level 2 faults. She reformatted my box, and all is fine now. But as it's now been reformatted twice it's recommended it gets replaced so I have an engineer booked fir Tuesday. They are also replacing the box upstairs as it's sluggish, she suggested this as I was worried I would get a SA box after fighting so hard to get samsung before, and she said it shouldn't be sluggish and will replace both boxes...
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Good to see that you are sorted, if you spoke to a 2nd line agent the was little a first line agent could have done.
Keep us updated over the engineer visit as well.