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Old 02-09-2010, 14:59   #22
Peter_
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Re: Could do with some fairly basic info please

Quote:
Originally Posted by Sephiroth View Post

You can call it in by telephone as Masque has advised. if you're lucky and get a good tech, they might check the circuit for you before (or instead of) offering an engineer to come to your home. Above all I'd say it is important for the tech to check your circuit before deciding whether or not to send an engineer; we don't want that visit to be pointless.
It depends if the agent can actually interpret what they see in the tools as well.
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