Cable Forum - View Single Post - A few thruths about Virgin media engineers (Kelly Communication ones!)

ess1 · 02-09-2010, 09:59

Interesting posts.

Am thinking of signing up for BB XXL. Have necessary "box" outside house connected to cabinet (had VMTV for 12 months). Experience of first engineers pretty awful. They made a mess of cable trench from cover and would not carry out installation site where I wished. Cancelled whole thing.

Decided to start again a couple of weeks later. Second visit of different engineers completely different. Most helpful - they filled in trench and sited cable where I wished. They knew about previous "pair".

If I decide to install BB will contractor or VM carry out installation?

02-09-2010, 09:59	#90
ess1 Inactive Join Date: Sep 2010 Location: Newport, Shropshire Services: sky, VMBB XXL Posts: 35	Re: A few thruths about Virgin media engineers (Kelly Communication ones!) Interesting posts. Am thinking of signing up for BB XXL. Have necessary "box" outside house connected to cabinet (had VMTV for 12 months). Experience of first engineers pretty awful. They made a mess of cable trench from cover and would not carry out installation site where I wished. Cancelled whole thing. Decided to start again a couple of weeks later. Second visit of different engineers completely different. Most helpful - they filled in trench and sited cable where I wished. They knew about previous "pair". If I decide to install BB will contractor or VM carry out installation?