Thread: No rewards old customers
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Old 31-08-2010, 19:33   #20
Peter_
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Re: No rewards old customers
Quote:
Originally Posted by jb66 View Post
NO, L to XL upgrades are not entitled to the hub, only new customers or customers taking Internet as a RGU are entitled to the hub
If you ring in and get upgraded from L to XL you will receive from us a VMD280 hub as part of the upgrade via HDNL, if you request an engineer visit to upgrade you then you will still receive the hub, any engineer that does not fit the hub on a upgrade is not following process.
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