So, I've had an appointment booked for them to install the 50Mb today (31st) between 1-6pm since the 17th, with a letter of conformation received. At 6.45pm there's still no sign of an engineer so I ring CS to see what they're playing at, only to be told the appointment is for the 2nd of September 8am-1pm & was booked on the 22nd of August.
Nice of them to change the installation time/date and not inform me, to say I'm fuming would be a massive under-statement!
