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Denim · 26-08-2010, 23:36

I'm having a problem with Virgin Mobile at the moment contesting a very large bill. I've contacted VM but they say thay cannot provide details of my phone usage for the internet but 3 members of the team said there seemed to be something wrong when I ran up a bill of £273 in 2 days, I was unaware of this and thought I would only pay 30 pence a day.

How can you get detailed information of internet usage either from VM or the phone, I have an HTC HD2.

Another thing is the online bill showed the phone making a connection every 5 seconds at a charge of 48 pence with my knowing it was reconnecting, any ideas anyone?

Does VM have details of internet usage on a mobile phone and if so why can't they provide me with the information.

Rant over and thanks

26-08-2010, 23:36	#7
Denim Inactive Join Date: Aug 2010 Location: Leeds Services: Virgin Media TV, Broadband, telephone and Virgin Mobile Posts: 1	Re: GPRS call costs. I'm having a problem with Virgin Mobile at the moment contesting a very large bill. I've contacted VM but they say thay cannot provide details of my phone usage for the internet but 3 members of the team said there seemed to be something wrong when I ran up a bill of £273 in 2 days, I was unaware of this and thought I would only pay 30 pence a day. How can you get detailed information of internet usage either from VM or the phone, I have an HTC HD2. Another thing is the online bill showed the phone making a connection every 5 seconds at a charge of 48 pence with my knowing it was reconnecting, any ideas anyone? Does VM have details of internet usage on a mobile phone and if so why can't they provide me with the information. Rant over and thanks