Quote:
Originally Posted by inneedofhelp
Options (1) - call Virgin and get them to sort it. Not a hard question, its their dayjob. Keep trying until you get someone that can handle the job their paid to do.
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Actually that is not a Virginmedia supplied router so totally unsupported by us and the agent has already shown that the is no issue with the modem with a direct connection so he would have been advised to speak to Netgear for support.
If it was a Virginmedia supplied router it would not be in the Networking thread but in a Virginmedia thread also.