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catfood49 · 25-08-2010, 18:25

I live in DN33 (Grimsby) and have been having intermitent Internet issues for about a week now. Haven't checked the lights on my modem or checking the upload or download speeds but notice net will drop out for a few seconds on occassions.

Spoke to Virgin Media few days ago and they said I was using an old modem (old NTL World Cable modem) so they sent me out a new one today. Since then I am not able to connect to the Internet through my wireless route (Netgear WGR614v5), I am having to connect to the modem directly. Phoned up VM again and they said seeing as the Internet works directly connected it must be a router issue despite the fact that I have net connection using my old modem.

Anyone any thoughts/recommendations?
gazfan - have you noticed any changes in your speeds?

25-08-2010, 18:25	#13
catfood49 Inactive Join Date: Aug 2010 Location: Grimsby Age: 44 Posts: 1	Re: Internet problems DN35? I live in DN33 (Grimsby) and have been having intermitent Internet issues for about a week now. Haven't checked the lights on my modem or checking the upload or download speeds but notice net will drop out for a few seconds on occassions. Spoke to Virgin Media few days ago and they said I was using an old modem (old NTL World Cable modem) so they sent me out a new one today. Since then I am not able to connect to the Internet through my wireless route (Netgear WGR614v5), I am having to connect to the modem directly. Phoned up VM again and they said seeing as the Internet works directly connected it must be a router issue despite the fact that I have net connection using my old modem. Anyone any thoughts/recommendations? gazfan - have you noticed any changes in your speeds?